Pos Survey - BOI Online

Kindly spare 5-7 minutes to complete this survey, which will help us serve you better.

(a)Mobile Number :

(b) E-mail ID :

1.Whether you are having latest POS Machine? :

Yes

No

Would you like to upgrade:

Yes

No

2. Have you ever faced POS hardware service related issues? :

Yes

No

If YES, please share you experience:

3. Are you doing most of your transactions through POS supplied by BOI? :

Yes

No

If NO, please share your concern:

4. Do you use any other POS supplied by other bank? :

Yes

No

If YES, would you like to replace them with BOI POS Machine?:

Yes

No

If NO, Reasons/Comments: :

5. Do you receive Account Statement/Settlement in time? :

Yes

No

If NO, Please share your comments:

6. Do you contact customer care support for resolution of issues :

Yes

No

If YES, Please share your specific area of concern:

7. In which segment of POS service,
(A) Do you get the best service? Please share your comments:

(B) Do you get the service below your expectation? If YES, please comment:

8. Please share your overall experience of BOI POS Services:

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Online Pos Survey